Our outbound VoIP calling service allows you to make outbound calls over the Internet using our VoIP platform. Incoming calls are not possible except from other On-Net VoIP customers who use your account number to dial.
This service is ideal for customers who wish to continue to receive incoming calls on their existing phone service but save money on outbound calls. The service is compatible with a range of VoIP enabled home broadband routers, VoIP enabled cordless phones and mobile-friendly soft-phone applications.
There are no monthly fees for the termination service and only pay-as-you-go rates for calls. Please see the Call Rates below for details of call pricing. Outbound Caller ID is only available if you are able to verify ownership of the number being sent (such as providing the front page of your existing bill).
Our inbound VoIP calling service allows you to receive calls from the PSTN network over the Internet directly into your SIP compatible handset or phone system. It also includes outbound access, using the same call rates as the VoIP Termination Service outlined above.
There is a low monthly fee for rental of the inbound telephone number. We are able to allocate you a new number, or you are also able to port your existing telephone numbers to our service. Please note that the porting fee depends on the type of your existing service.
| Price | |
|---|---|
| Australian Fixed-Line Number Numbers starting with 02, 03, 07 or 08 | $5.50/month |
| Australian Toll-Free Number Numbers starting with 13 | $16.50/month |
| Category A Port Most residential and single-line business services | $75 |
| Category C Port Some business services, such as ISDN or Telstra DOT | $300 |
We are able to supply your business with a VoIP based hardware PBX service that runs as a dedicated server within your office network and includes all of the same features as our Virtual PBX service below (in fact it runs the same software).
The cost for this depends on the size of the system required and is quoted on a case-by-case basis. We are able to supply a complete system, including handsets, or you are fee to choose your own SIP compatible handsets.
Your existing telephone number(s) can be ported into our VoIP platform. Fees are outlined under VoIP Origination above.
A unique service within the Australian market when we first started offering it, our Virtual PBX service allows your business to have the full power of a high-end digital PBX without needing to spend thousands of dollars purchasing one. The service is compatible with a range of SIP handsets, VoIP enabled routers and ATAs, VoIP enabled cordless phones and mobile-friendly soft-phone applications.
Your existing telephone number(s) can be ported into our VoIP platform. Fees are outlined under VoIP Origination above.
Some of the features that our service offers include (but is not limited to):
| Price | |
|---|---|
| Setup Fee | $99.95 |
| Monthly Fee Includes one Australian Fixed-Line Number | $49.95/month |
Our fax to email service is one of our simpler VoIP services - we provide your business with a fax number and when a fax is sent to that number our systems automatically convert it into a multi-page PDF document and email it to you. Simple!
There are no usage based charges for this service, you can receive an unlimited number of faxes for the same low monthly fee. The system also supports receiving multiple faxes at the same time, so this also eases busy tones on busy fax lines.
Your existing fax number can be ported into our VoIP platform. Fees are outlined under VoIP Origination above.
| Price | |
|---|---|
| Setup Fee | $49.95 |
| Monthly Fee Includes one Australian Fixed-Line Number | $16.50/month |
Tier 1 is our standard pricing rate. Once a customer reaches $100 per month of call volume (not counting fixed costs or other services) for a minimum of 3 months they qualify for Tier 2 pricing. Once Tier 2 pricing has been made available it is available for the lifetime of the service, even if call volume subsequently falls below the qualifying level.
We currently have 2,416 unique destination rates, here is a sampling of the more common ones. Calls with a per-minute rate are charged by the second.
| Tier 1 | Tier 2 | |
|---|---|---|
| Australian Fixed-Line Numbers Numbers starting with 02, 03, 07 or 08 | 13.2¢ | 12.1¢ |
| Australian Mobile Numbers Numbers starting with 04 | 21.5¢/min + 16.5¢ flagfall | 17.9¢/min + 12¢ flagfall |
| Australian Toll-Free Numbers Numbers starting with 13 | 29.7¢ | 29.7¢ |
| China Country Code +86 | 2.3¢/min + 11¢ flagfall | 1.9¢/min + 8¢ flagfall |
| India Country Code +91 | 4.0¢/min + 11¢ flagfall | 3.3¢/min + 8¢ flagfall |
| New Zealand Country Code +64 | 3.3¢/min + 11¢ flagfall | 2.7¢/min + 8¢ flagfall |
| Singapore Country Code +65 | 2.7¢/min + 11¢ flagfall | 2.3¢/min + 8¢ flagfall |
| United Kingdom Country Code +44 | 1.5¢/min + 11¢ flagfall | 1.3¢/min + 8¢ flagfall |
| United States Country Code +1 | 1.9¢/min + 11¢ flagfall | 1.6¢/min + 8¢ flagfall |