Voice over IP
The AFOYI Voice over IP (VoIP) telephony service can provide your home or business with a professional grade voice telephone service for a fraction of the cost of the larger telecommunication providers. None of AFOYI VoIP services have a monthly "line rental" fee or minimum commitment, although higher call volumes do provide a discounted call rate.
The VoIP Termination Service allows you to make outbound national, mobile and international phone calls to the public switch telephone network (PSTN) from your SIP enabled soft-phone, hard-phone or PBX. The VoIP Origination Service allows you to receive incoming phone calls from the PSTN. All AFOYI VoIP Services include termination services and origination services can be added if required.
Home and Very Small Business Users
Home users, and very small businesses, typically have a cordless or wired phone connected to a standard analog phone line. For these clients, we are able to supply a small device, called an ATA, which is connected inline between the phone line and phone, similar to an ADSL filter.
For incoming calls, the ATA device will route the incoming call through to the attached phone, exactly the same as incoming calls work now. If you subscribe to a VoIP Origination service, incoming calls to the origination number will be routed by our softswitch to your ATA which will then ring the attached phone, bypassing the analog phone line.
When an outbound call is made, the ATA will route the call over your broadband Internet connection to our SIP softswitch, also bypassing the analog phone line, and saving you money on the phone call.
The majority of savings enjoyed by home and small business users come from the reduced costs of calls compared to their existing carrier. The pricing table below includes comparison costs from Australia's largest carrier. If you have a Cable Internet or Naked ADSL or NBN service, we are able to port your existing phone number to our origination service which will also save you money on the monthly line rental.
Small and medium businesses typically have a number of analog or ISDN phone lines connected to a PBX service. For these clients, AFOYI is able to supply either a virtual PBX service or full hardware PBX which is SIP capable.
Once a VoIP enabled PBX system is in use, the business can generally reduce the number of phone lines they are leasing from their existing carrier down a single line - for their ADSL, building alarm and EFTPOS machines.
The savings enjoyed come from both the reduced call rates and also savings in line rental. Reducing from 4 voice and 1 fax line down to a single fax line can save over $120 per month without any change in call patterns.
Please see the VoIP Calling Rates page to find the exact rate based on checking a phone number you can enter.
The following pricing applies for the AFOYI VoIP origination and termination services, with a comparison to the equivalent Telstra services. .
|Tier 1||Tier 2||HomeLine Complete||BusinessLine Complete|
|Setup Fee||$0||$0||$59 - $299||$59 - $299|
|Line Rental||$0||$0||$31.95 / month||$43.95 / month|
|Origination Number Rental||$5 / number||$5 / number||included in line rental||included in line rental|
|Minimum Volume for Entitlement||$0||$500 / month||-||-|
|STD Calls||13c*||12c*||45c + 20c/min||45c + 22c/min|
|Mobile Calls||16.5c + 22c/min||16.5c + 20c/min||45c + 36c/min||45c + 36c/min|
|Line Hunt||included||included||Not Available||$3.55 / line|
|Caller ID||included||included||$6 / month||unknown|
Rates marked with an asterisk (*) are untimed.
The following is a sampling of the International call rates, with a comparison to the equivalent Telstra services:
|Tier 1||Tier 2||HomeLine||BusinessLine|
|New Zealand||3.6c / min||3.3c / min||21c / min||31c / min|
|United Kingdom||1.5c / min||1.3c / min||21c / min||34c / min|
|United States||1.9c / min||1.6c / min||21c / min||31c / min|
|China||2.4c / min||2.2c / min||75c / min||97c / min|
|Thailand||3.7c / min||3.4c / min||85c / min||97c / min|
|Israel||3.3c / min||3.0c / min||45c / min||61c / min|
|Papua New Guinea||$1.53 / min||$1.27 / min||$1.98 / min||$2.20 / min|
All prices except the flagfall are shown per minute. AFOYI charges per second, Telstra charges per 60s block.
Call Costing Examples
The following are some example call cost comparisons between the AFOYI VoIP service and the Telsta home and business lines. All of the example calls originate in Adelaide.