Privacy Policy

AFOYI's Approach To Privacy

AFOYI respects privacy and is committed to complying with the National Privacy Principles in the Privacy Act 1988. This website privacy policy explains how we handle information we collect online.

What Personal Information Is Collected Online?

This website privacy policy applies to the information we collect from you when you use the AFOYI Website. We may collect personal information from you online when you complete a form on this Website. We may ask you to provide your name, address, e-mail address and contact telephone number. Sometimes these will be your business contact details, and other times these details will identify how we can contact you at home.

As noted below under the heading 'Tracking Use', we may also collect other information as a result of your use of the AFOYI website, which may or may not identify you, as a result of information your web browser automatically sends.

How Do We Use Personal Information Collected Online?

If we collect personal information from you online, we may use it to:

• provide you with our products or services, or with other information you have requested.; and
• communicate with you effectively. If you agree, we may use your contact details to notify you about new AFOYI products or services or promotions from time to time.

From time to time we may also undertake online customer surveys to collect statistics about our customers for research and product development purposes. These surveys help us to develop new products and services to meet your needs. Again, whether or not you participate in these surveys is your choice.

Other Important Privacy Issues

In order to protect your privacy:

• We do not sell or give to other persons or organisations lists containing your personal information.
• Except as required under Australian law, we will not disclose any personal information we hold about you to any third person without your written or implied consent. You give implied consent when you indicate to us that you wish to obtain information about goods or services supplied by third parties.
• We protect your privacy by restricting access to personal information about you to those AFOYI staff who need it, either to process your query, or to provide you with the services you have asked for, or to provide you with information about AFOYI's products and services (as described above).

Tracking Use

When you visit the AFOYI website, we may collect additional information about your use of the Website, which may or may not identify you. We may collect information about which pages you visit on the Website to help us determine which parts of the site you value, so that we can build and develop our Website to best meet your needs. We may also collect information about your Internet browser, operating system, address of the referring site, your internet protocol address and clickstream information. This information helps us to understand how you came to find our Website.

Contacting AFOYI

If you have any questions or comments about this Privacy Policy, or about our handling of personal information about you, please contact AFOYI's Privacy Officer by:

• telephone 1300 724 799
• facsimile (03) 9999 7266 or
• e-mail privacy@afoyi.com or
• you can write to The Privacy Officer, AFOYI, PO Box 2095, Bayswater, Vic, 3153.

Privacy Policy Statement

AFOYI is committed to compliance with the new privacy laws. These laws protect the privacy of personal information AFOYI holds on customers and other individuals with whom we deal.

AFOYI respects the privacy of our customers, the privacy of our business contacts and the privacy of our employees.